Tuesday, April 12, 2011

Ch. 13 4 RQs #1

1.Define the key terms.



  • B2B: E-commerce transactions between businesses

  • B2C: E-commerce transactions which involve businesses providing goods for consumers

  • B2E: A B2B model that handles the activities that take place within an organization

  • C2C: the e-commerce model which represents individuals, organizations, or companies that are selling and buying directly from each other via the internet

  • Customer Relationship management (CRM): software system for organizing and tracking information on customers

  • dot-com: Internet based companies

  • e-commerce: business transactions over electronic networks

  • electronic payment system: an online credit card transaction in which a trusted third party transfers funds from one person or company to another, thereby concealing the credit card information of the buyer from the seller.

  • electronic commerce software:programs on a Web server that provide the commercial services to consumers and business partners on the Web site

  • extranet: an extended intranet. It is a private interorganizational information system connecting the intranets of two or more companies in an e-marketplace

  • intranet:"An intranet is a private computer network that uses Internet Protocol technology to securely share any part of an organization's information or network operating system withing that organization" (wikipedia)

  • m-commerce: mobile commerce, in which workers use their handheld devices to take their office with them wherever they travel

  • Virtual Private Network (VPN): A network that uses encryption to create secure "tunnels" through the internet or between intranets. it is a method organizations can use to set up extranets

  • Web hosting service: a service that provide e-commerce software and expertise to run an online business

3. Describe three forms of e-commerce.



  • B2B (business to business): E-commerce transactions between businesses

  • B2C (business to consumer): E-commerce transactions which involve businesses providing goods for consumers

  • C2C (consumer to consumer): the e-commerce model which represents individuals, organizations, or companies that are selling and buying directly from each other via the internet

5. What are three important ways companies use intranet?



  • Companies use intranet to allow information access for employees, internal business transactions and in order to promote collaboration and teamwork.

6. What is the main purpose of the extranet and what are some of its characteristics?



  • The purpose of an extranet is to connect the intranet of two or more companies that are partners in order to facilitate their working relationship. Some characteristics about the extranet is that it can be set up in one of three ways. It can be made a secure private network, which tends to be expensive but provides partners full extent of its access and security privileges. The seconds is a public network which is inexpensive but has a low security. The third way it can be set up is as a virtual private network which provides a secure tunnel across the network between the business partners' intranet. It is economical and very secure and therefore is the preferred method for extranets.